Jon Heese's Tech Blog

Month: September 2010

  • Outlook 2003 compose window freezing on Send

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    jonheese
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    Today I had a client using Outlook 2003 SP3 who was having the following symptom:  When she composed a new e-mail in Outlook, she’d hit the “Send” button, and the window would turn white and block for 5-30 seconds, and then finally disappear and the program behavior would return to normal. I tried a new…

  • Windows Server Volume Shadow Copy not working

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    jonheese
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    Symptom: On Windows Server 2003 (SBS, Standard, etc.), error 0x8004230f (“The shadow copy provider had an unexpected error”) occurs when running NTBackup and/or when the Volume Shadow Copy scheduled task(s) run. Cause: This error can occur If certain VSS DLLs are not registered properly, or if something is wrong with the VSS provider.  This issue…

  • Windows endless loop of CHKDSK

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    jonheese
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    Symptom: You schedule a chkdsk before rebooting a Windows machine (can be Windows XP or any flavor of Server 2003, possibly others as well) it appears to run through the chkdsk successfully, then reboots again and continues the cycle, continuously running chkdsks on startup, but never getting up to Windows.  Sometimes the Windows splash screen…

  • 10 Things You Should Never Do on a Consulting Job

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    jonheese
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    I thought this was an interesting read.  Some of these things are no-brainers, others are things we all do at times, especially #1… http://blogs.techrepublic.com.com/10things/?p=1290&tag=nl.e101

  • Recent BSOD caused by being too updated?

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    jonheese
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    From article on eWeek.com here: Microsoft is investigating reports that users are experiencing the infamous “Blue Screen of Death” after installing one of Microsoft’s Patch Tuesday security updates. According to Microsoft, the problem appears to be related to MS10-015, but the company has not determined if the problem is specific to MS10-015 or if it…

  • Outlook 2007 SP2 bug: “Not enough memory to continue”

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    jonheese
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    Symptom: Outlook 2007 prompts about not enough memory to continue and stops loading. The user can see email already in place, but can’t do anything.   PST files partly load and folders may be missing. The big sign is the memory error. Cause: After a month of working this issue with Microsoft, they have confirmed a…

  • Quickbooks discontinuation of services

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    jonheese
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    According to a post on Intuit’s site (here) will no longer be supporting versions of Quickbooks older than 2008. Starting April 30, 2010, “extra features” in 2007/7.0 and older versions of Quickbooks will stop working, forcing users who want to use those features to upgrade to 2010/10.0.   This includes payroll and other optional services Intuit…

  • ChunkVNC: Remote support tool based on UltraVNC

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    jonheese
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    Supports Windows 2000, XP, Vista, 7 and Mac OSX!!! Licensed under GnuPL, so it’s 100% free and 100% legal for commercial (and non-commercial) uses. Works very similarly to GoToPC or TeamViewer, with an ID number generated for each client that you get from the user and type in on your end to connect. http://www.chunkvnc.com/ It…